Third Party Complaint Tracking Chart
UPDATED SEPTEMBER 19, 2024
FLA tracks all complaints received via our Third Party Complaint process. Complaints that meet our criteria are accepted.
The Third Party Complaint process has four steps:
- Step 1: FLA receives a complaint regarding a violation of workers’ rights in a facility used by an FLA member or affiliate and makes a preliminary assessment.
- Step 2: FLA notifies the member or affiliate of the complaint and makes the complaint public.
- Step 3: FLA retains an external expert to conduct an independent investigation.
- Step 4: FLA and the member or affiliate agree to a remediation plan, which includes specific corrective action steps.
INITIATED
NATURE OF COMPLAINT
COUNTRY
FACTORY*
COMPLAINANT
FLA MEMBER/AFFILIATE*
Status
Details
04/12/24
COMPLAINT NATURE:
Coercion, Payment of severance, Retaliation
COUNTRY:
Thailand
Factory*:
Hong Seng Knitting
COMPLAINANT:
University
FLA MEMBER/AFFILIATE*:
Nike
Step 3
03/04/24
COMPLAINT NATURE:
Factory closure, Payment of compensation and/or benefits, Retrenchment
COUNTRY:
El Salvador
Factory*:
Confecciones El Pedregal (El Salvador Sew)
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
Hanesbrands
Step 3
03/16/23
COMPLAINT NATURE:
Discrimination, Freedom of association, Payment of compensation and/or benefits
COUNTRY:
El Salvador
Factory*:
Westtex Apparel
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
47 Brand, LLC
Step 4
REPORT:
Westtex Apparel, El Salvador
06/15/22
COMPLAINT NATURE:
Dismissal, Freedom of association
COUNTRY:
El Salvador
Factory*:
Supertex
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
adidas, Patagonia, Under Armour, Inc.
Closed
REPORT:
Supertex, El Salvador
04/13/22
COMPLAINT NATURE:
Dismissal, Freedom of association
COUNTRY:
Türkiye
Factory*:
Arik Bey Tekstil Beysehir, Beybo Boya Seydisehir
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
adidas
Closed
04/01/22
COMPLAINT NATURE:
Freedom of association, Harassment or abuse, Health and safety
COUNTRY:
India
Factory*:
Shahi Exports Private Limited, Unit 26
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
Nike
Step 4
REPORT:
Shahi Exports, India
05/05/21
COMPLAINT NATURE:
Employee management system, Employment relationship, Hours of work
COUNTRY:
El Salvador
Factory*:
Decotex International
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
Branded Custom Sportswear, Inc, Fanatics Apparel LLC, Hanesbrands, Nike, Under Armour, Inc.
Closed
07/20/20
COMPLAINT NATURE:
Freedom of association
COUNTRY:
Nicaragua
Factory*:
Wells Apparel, Nicaragua
COMPLAINANT:
Worker(s)
FLA MEMBER/AFFILIATE*:
Amer Sports, New Balance Athletics Inc.
Closed
REPORT:
Wells Apparel, Nicaragua
03/16/20
COMPLAINT NATURE:
Freedom of association, Harassment or abuse, Hours of work, Wages/bonuses
COUNTRY:
India
Factory*:
Jeans Knit Private Limited
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
adidas
Step 4
02/11/20
COMPLAINT NATURE:
Discrimination, Freedom of association, Non-payment of Social Security contributions
COUNTRY:
Guatemala
Factory*:
Bienno SA, Guatemala
COMPLAINANT:
Worker(s)
FLA MEMBER/AFFILIATE*:
Hanesbrands
Closed
REPORT:
Bienno SA, Guatemala
11/04/19
COMPLAINT NATURE:
Payment of compensation and/or benefits
COUNTRY:
Indonesia
Factory*:
PT Jaba Garmindo, Indonesia
COMPLAINANT:
CSO/NGO, Union
FLA MEMBER/AFFILIATE*:
Fast Retailing Co., Ltd.
Step 4
REPORT:
Jaba Garmindo, Indonesia
07/23/19
COMPLAINT NATURE:
Dismissal, Freedom of association, Payment of compensation and/or benefits
COUNTRY:
Honduras
Factory*:
Star SA Gildan, Honduras
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
Gildan Activewear Inc
Closed
REPORT:
Gildan Star, Honduras
07/22/19
COMPLAINT NATURE:
Dismissal, Freedom of association
COUNTRY:
Peru
Factory*:
Hilanderia de Algodon Peruano SA, Peru
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
47 Brand, LLC
Step 4
02/15/19
COMPLAINT NATURE:
Dismissal, Payment of compensation and/or benefits
COUNTRY:
Guatemala
Factory*:
CSA, Guatemala
COMPLAINANT:
Worker(s)
FLA MEMBER/AFFILIATE*:
Hanesbrands
Closed
REPORT:
CSA, Guatemala
12/10/18
COMPLAINT NATURE:
Freedom of association, Harassment or abuse
COUNTRY:
India
Factory*:
Carnival Clothing Company, India
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
adidas
Closed
REPORT:
Carnival Clothing, India
11/06/18
COMPLAINT NATURE:
Dismissal
COUNTRY:
Türkiye
Factory*:
Progida, Turkey
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
ofi
Closed
REPORT:
Olam Progida, Turkey
12/21/17
COMPLAINT NATURE:
Compensation, Hours of work
COUNTRY:
Honduras
Factory*:
Delta Apparel, Honduras
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
Delta Galil Industries Ltd.
Closed
REPORT:
Delta Apparel, Honduras
12/18/17
COMPLAINT NATURE:
Compensation, Hours of work
COUNTRY:
El Salvador
Factory*:
Brooklyn Manufacturing, El Salvador
COMPLAINANT:
Worker(s)
Closed
12/06/17
COMPLAINT NATURE:
Compensation, Hours of work, Other standards
COUNTRY:
El Salvador
Factory*:
Apple Tree, El Salvador
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
Delta Galil Industries Ltd., VF Corporation
Closed
REPORT:
Apple Tree, El Salvador
11/05/17
COMPLAINT NATURE:
Freedom of association
COUNTRY:
Türkiye
Factory*:
Akin Corap, Turkey
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
Hugo Boss AG
Closed
REPORT:
Akin Corap, Turkey
08/30/17
COMPLAINT NATURE:
Freedom of association
COUNTRY:
Myanmar
Factory*:
Sawbwa VT, Myanmar
COMPLAINANT:
CSO/NGO
Closed
REPORT:
Sawbwa VT, Myanmar
07/25/17
COMPLAINT NATURE:
Compensation, Other standards
COUNTRY:
India
Factory*:
Triangle Apparels Unit VI, India
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
adidas, PUMA SE
Closed
02/15/17
COMPLAINT NATURE:
Compensation, Employment relationship
COUNTRY:
El Salvador
Factory*:
TexOps, El Salvador
COMPLAINANT:
Union
Closed
REPORT:
Textiles Opico, El Salvador
12/15/16
COMPLAINT NATURE:
Freedom of association, Other standards
COUNTRY:
El Salvador
Factory*:
Style Avenue, El Salvador
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
Outerstuff LLC
Closed
REPORT:
Style Avenue, El Salvador
12/14/16
COMPLAINT NATURE:
Freedom of association, Other standards
COUNTRY:
El Salvador
Factory*:
Westtex, El Salvador
COMPLAINANT:
Union
Closed
REPORT:
Westtex Apparel
12/14/16
COMPLAINT NATURE:
Freedom of association, Other standards
COUNTRY:
El Salvador
Factory*:
LD, El Salvador
COMPLAINANT:
Union
Closed
REPORT:
LD, El Salvador
08/02/16
COMPLAINT NATURE:
Freedom of association, Other standards
COUNTRY:
Guatemala
Factory*:
CSA, Guatemala
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
Delta Galil Industries Ltd., Nike
Closed
REPORT:
CSA, Guatemala
06/02/16
COMPLAINT NATURE:
Other standards
COUNTRY:
Vietnam
Factory*:
Hansae, Viet Nam
COMPLAINANT:
University
FLA MEMBER/AFFILIATE*:
Nike
Closed
REPORT:
Hansae, Viet Nam
03/09/16
COMPLAINT NATURE:
Payment of compensation and/or benefits
COUNTRY:
Bangladesh
Factory*:
Han Embroidery / Han Apparel, Bangladesh
COMPLAINANT:
University
FLA MEMBER/AFFILIATE*:
Zephyr Graf-X
Closed
REPORT:
Han Embroidery, Bangladesh
03/07/16
COMPLAINT NATURE:
Freedom of association
COUNTRY:
Nicaragua
Factory*:
Troon Manufacutring, Nicaragua
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
adidas
Closed
REPORT:
Troon Manufacturing, Nicaragua
02/21/16
COMPLAINT NATURE:
Freedom of association
COUNTRY:
Türkiye
Factory*:
Aydinli Deri, Turkey
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
Fast Retailing Co., Ltd., Hugo Boss AG
Closed
REPORT:
Aydinli Deri, Turkey
01/21/16
COMPLAINT NATURE:
Wages/bonuses
COUNTRY:
Vietnam
Factory*:
Hansae, Viet Nam
COMPLAINANT:
University
FLA MEMBER/AFFILIATE*:
Nike
Closed
REPORT:
Hansae, Viet Nam
11/16/15
COMPLAINT NATURE:
Monitoring of contract factories
COUNTRY:
Guatemala
Factory*:
NBG Too, Guatemala
COMPLAINANT:
Union
Closed
REPORT:
NBG Too, Guatemala
11/05/15
COMPLAINT NATURE:
Freedom of association
COUNTRY:
Türkiye
Factory*:
Izmir, Turkey
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
Hugo Boss AG
Terminated
REPORT:
Hugo Boss Izmir, Turkey
08/21/15
COMPLAINT NATURE:
Freedom of association
COUNTRY:
Nicaragua
Factory*:
Troon Manufacturing, Nicaragua
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
adidas
Closed
REPORT:
Troon Manufacturing, Nicaragua
08/18/15
COMPLAINT NATURE:
Freedom of association
COUNTRY:
Peru
Factory*:
Topy Top, Peru
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
Hugo Boss AG
Closed
REPORT:
Topy Top SA, Peru
06/30/15
COMPLAINT NATURE:
Hours of work, Payment of compensation and/or benefits
COUNTRY:
Kenya
Factory*:
Ethical Fashion Africa Ltd, Kenya
COMPLAINANT:
Worker(s)
Closed
REPORT:
Ethical Fashion Africa, Kenya
06/18/15
COMPLAINT NATURE:
Freedom of association
COUNTRY:
El Salvador
Factory*:
Apple Tree, El Salvador
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
Delta Galil Industries Ltd., VF Corporation
Closed
REPORT:
Apple Tree, El Salvador
06/16/15
COMPLAINT NATURE:
Freedom of association
COUNTRY:
Türkiye
Factory*:
Karacabey, Turkey
COMPLAINANT:
Worker(s)
FLA MEMBER/AFFILIATE*:
Nestle
Closed
REPORT:
Karacabey Factory, Turkey
05/28/15
COMPLAINT NATURE:
Remediation
COUNTRY:
United States
Factory*:
Mongru Neckwear, United States
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
Vineyard Vines
Closed
REPORT:
Mongru Neckwear, United States
05/20/15
COMPLAINT NATURE:
Payment of compensation and/or benefits
COUNTRY:
El Salvador
Factory*:
Style Avenue, El Salvador
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
Outerstuff LLC
Closed
REPORT:
Style Avenue, El Salvador
04/28/15
COMPLAINT NATURE:
Employment relationship, Freedom of association
COUNTRY:
El Salvador
Factory*:
Impression Apparel, El Salvador
COMPLAINANT:
Union
Closed
REPORT:
Impression Apparel, El Salvador
04/15/15
COMPLAINT NATURE:
Freedom of association, Harassment or abuse
COUNTRY:
Dominican Republic
Factory*:
JoeAnne Dominicana
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
Franklin Sports
Closed
04/01/15
COMPLAINT NATURE:
Freedom of association
COUNTRY:
Honduras
Factory*:
Petralex
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
Outerstuff LLC, VF Corporation
Closed
REPORT:
Petralex, Honduras
03/10/15
COMPLAINT NATURE:
Compensation
COUNTRY:
Peru
Factory*:
COFACO
COMPLAINANT:
Worker(s)
FLA MEMBER/AFFILIATE*:
Under Armour, Inc.
Closed
REPORT:
COFACO, Peru
02/02/15
COMPLAINT NATURE:
Compensation, Hours of work
COUNTRY:
El Salvador
Factory*:
F&D
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
Hanesbrands
Closed
REPORT:
F&D SA de CV, El Salvador
12/04/14
COMPLAINT NATURE:
Dismissal, Freedom of association
COUNTRY:
Nicaragua
Factory*:
New Holland Nicaragua
COMPLAINANT:
Worker(s)
FLA MEMBER/AFFILIATE*:
adidas, Under Armour, Inc.
Closed
REPORT:
New Holland Apparel, Nicaragua
11/27/14
COMPLAINT NATURE:
Dismissal, Freedom of association
COUNTRY:
Nicaragua
Factory*:
Pinehurst Troon Manufacturing
COMPLAINANT:
Worker(s)
FLA MEMBER/AFFILIATE*:
adidas
Closed
REPORT:
Troon Manufacturing, Nicaragua
08/13/14
COMPLAINT NATURE:
Health and safety
COUNTRY:
India
Factory*:
Gokaldas India
COMPLAINANT:
CSO/NGO
FLA MEMBER/AFFILIATE*:
adidas
Closed
REPORT:
Gokaldas India, Bangalore
11/02/13
COMPLAINT NATURE:
Employment relationship, Freedom of association, Health and safety
COUNTRY:
Peru
Factory*:
HIALPESA
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
New Balance Athletics Inc.
Closed
REPORT:
HIALPESA, Peru
08/22/13
COMPLAINT NATURE:
Compensation, Employment relationship, Health and safety, Hours of work
COUNTRY:
United States
Factory*:
Underground Printing
COMPLAINANT:
Worker(s)
FLA MEMBER/AFFILIATE*:
Underground Printing
Closed
03/20/13
COMPLAINT NATURE:
Dismissal, Freedom of association
COUNTRY:
Dominican Republic
Factory*:
Joe Dominicana
COMPLAINANT:
Union
FLA MEMBER/AFFILIATE*:
adidas, Franklin Sports
Closed
*Company and factory names are publicly reported once a complaint reaches Step 2 of the process. If the FLA Member/Affiliate column is blank, the company involved is no longer active with FLA. Click on the investigation report linked under Details to learn more about each investigation